Return and Refund Policy

The View Window Fashions is committed to providing high-quality products and exceptional customer service. We understand that sometimes returns are necessary, and our return policy is designed to ensure a straightforward process for eligible items.

Eligibility for Returns

Return Period: Items are eligible for return within 30 days of the original purchase date.

Product Condition: Items must be in their original, unused condition, with all original packaging, tags, and accessories included.

Non-Eligible Items

Used or Damaged Products: Products that have been used, altered, or damaged by the customer cannot be returned.

Return Process

Initiate Your Return: To begin a return, please email our Customer Service team, providing your order number and reason for the return. Each order is assigned a unique order number, which helps streamline the process.

Receive Return Authorization: Our team will review your request and provide you with a Return Authorization Number and detailed return shipping instructions.

Prepare and Ship the Item: Please use the return label provided and ensure the item is securely packed to avoid any damage during transit.

Restocking Fee: A 15% restocking fee will be deducted from the refund after the item has been received and inspected.

Refund Process: Once the return is approved, the balance will be refunded to your original payment method within 7–10 business days.

For any questions about our return policy, please reach out to our Customer Service team, who will be happy to assist you. We are dedicated to making your return experience smooth and hassle-free.